01
Customer experience & Mystery Shopping services
We are the leaders in KSA for deploying Mystery Shopping services for medium and small organization in addition to large organization , MS are done either through our employees , or through building special monitoring tools for each staff/unit (e.g. voice recorders ) , using special tools for that including using special software and tablets for such purposes
02
ISO Consultancy/ EFQM consulting services, King Abdul Aziz Quality Award.
We have group of professional experts in the field of Quality Management Consultancy ,starting from ISO 9001:2008 to ISO 14001, And OHSAS 18001,ISO 27001, information security, & EFQM those independent experts are ready to deliver service to our clients in a way that used to satisfy them,our experience
03
Business Process management experts
We have our experts for building BPM procedures based on APQC, CBOK , ITIL, COBBIT and other world wide standards and frameworks
04
Lean / six sigma
Lean concept is new concept that is spreading all over the world, we are one of the leading organization of implementing TPS concept and related tools (e,g, Value Stream Mapping )in Middle East ,
05
Time Balance Studies and Cost cutting.
If you are looking to measure the effectiveness of your internal operations and the time wasted for each unit/employee , then this is the right destination , our studies for the Time Balance are based on fixed world wide standards and deep experience in the field of effectiveness measurement ,we reached in our studies to the level of measuring the individual performance of each employee. Which is resulted normally in positive impact for the organizations
06
HR consultancy
We build organization HR processes based on latest human resources .updates and practises